This Privacy Policy describes how Wenux (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wenux.in (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions, and other account security information.
Customer support information including the details you share in communications with us.
Information We Collect Automatically:
Usage Data such as device information, browser information, IP address, and how you interact with our Site and Services.
Cookies and tracking technologies to improve your browsing experience and analyze performance.
Information from Third Parties:
Payment processors to handle your transactions securely.
Shipping and logistics providers to deliver your orders.
Marketing or analytics partners to help us improve our services.
Marketing and Promotions – sending promotional offers, product updates, and advertisements (with your consent where required).
Fraud Prevention & Security – monitoring and preventing fraud, illegal, or harmful activities.
Customer Support & Service Improvement – responding to queries, resolving issues, and improving our services.
Cookies
We use cookies to improve your experience, save preferences, and analyze site traffic. You may disable cookies in your browser, but this may affect site functionality.
How We Disclose Your Personal Information
We may share your personal information with:
Service providers (payment processors, shipping partners, analytics tools).
Marketing and business partners.
Affiliates or within our corporate group.
Legal authorities, when required by law.
We do not sell your personal data.
Children’s Data
Our services are not intended for children under 16. We do not knowingly collect personal data of children.
Security and Retention
We implement security measures to protect your personal data but cannot guarantee 100% security. Your data is retained only as long as necessary for business, legal, or security purposes.
Your Rights
Depending on your location, you may have rights such as:
Right to access, correct, or delete your data.
Right to withdraw consent.
Right to restrict or object to processing.
Right to data portability.
You can exercise these rights by contacting us at care@wenux.in.
Complaints
If you have concerns about your personal data, please contact us first. If you are unsatisfied, you may escalate to your local data protection authority.
International Users
Your data may be transferred outside your country but will be handled under lawful data protection frameworks.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, you can contact us at:
